Citizens Affairs Unit
Unit of Citizen Affairs About the Unit The Unit of Citizen Affairs is one of the units affiliated with the Office of the Dean of the College of Islamic Sciences. Its work revolves around several key functions: How to Submit a Request for an Appointment? You can submit a request for an appointment using the electronic form by ensuring all details are provided and attaching all relevant documents (if applicable). The form can be accessed by scanning the QR code below or clicking [here]. Once submitted, the request will be reviewed by the Dean of the College of Islamic Sciences to schedule an appointment or forward the request to the appropriate department for further action. The applicant will then be informed of all necessary procedures. Contact Information: For inquiries and assistance, you can reach the Unit of Citizen Affairs' coordinator, Mr. Saad Abdulaziz Khalil, via phone (during official working hours) or through WhatsApp for prompt responses to your questions and concerns. Citizen Affairs Coordinator Contact: 07809002993
Receiving and addressing complaints from all segments of society, including (faculty members, staff, students, and citizens), ensuring their issues are followed up on, obstacles are overcome, and procedures are simplified for them.
Welcoming citizens from all categories, listening to their concerns and complaints, and guiding them to the correct procedures to meet their needs. The unit works to coordinate with various administrative and legal departments to ensure smooth processing of transactions and removal of obstacles.
Preparing and submitting monthly reports detailing all activities carried out by the unit, including completion rates, to the University Presidency's Citizens Affairs Division.
Receiving and following up on requests and complaints sent from the Office of the University President through the Citizens Affairs Division.